Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Dr Sanjeev Saxena


communication with patients

this gp is awful for appointments the other day i rang and was on hold for an hour trying to get in and when i finally got through they said there are no appointments. i told them that i cant book online as i have a long term condition and rely on carer support and they said there is nothing they can do and to ring back in the morning.