Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Dalton Square Practice


prescription confusion

i got a phone call to say my prescription will be ready in 3 days. i left it four to be on the safe side and when i turned up they said it wasn't ready. i rang the GP and they told me as it was a repeat prescription it would need verifying and it hasn't been yet. so i asked why did i receive a phone call and they couldn't answer me.