Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Colne Road Surgery


Communication of blood test results/procedure

I had an appointment to have blood tests to check for any fertility problems. I rang up for the results which came back fine. 6 months later the clinician said I should have come back in for a follow up appointment to investigate further but I was not aware of this. I think better communication is needed from the nurse or reception staff or the clinician to explain the procedure of what will happen when I get the results so that I know what to do/expect