Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Clayton Brook Surgery


Getting results is an absolute nightmare

I had a blood test at the surgery and it took me a while to book the appointment with them as they only have a nurse in for blood tests once a week. It then took a very long time to get the results from the test. They also sent me to the local pharmacy to have my blood pressure checked which was a massive inconvenience as they used to do it at the surgery.