Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Chorley and South Ribble Hospital


PE - Fracture Clinic

I have parked on a lay by which is a ten minute walk to the hospital because I have fractured my shoulder and I can't reach the ticket button. My previous appointment was pointless. Mr ? was not in attendance that day so I saw someone else but they couldn't do anything. They are not flexible - just get appointment in Preston for example or you have to wait. I think they should get in touch to discuss appointment options because I need to get a lift from family. The bus from Leyland has stopped running.