Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Chorley and South Ribble Hospital


Outpatients / General Surgery

Been sent to the wrong department. Consultant referring me back to my GP. Have to start the process all over again. Waited for 3 months for this appointment only to be told I am in the wrong department. To be sent to the right department. I am in a log of pain and I don't want to wait another 3 months for an appointment. GP's fault. See a locum most times /Eaves Lane Surgery.