Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Chorley and South Ribble Hospital


appointment communication

communication is a big issue for me at the moment, my wife was referred to eye services following an appointment with the opticians. they said she needed to see a consultant at Chorley hospital, I've been chasing that appointment and they said i had missed one but we didnt receive a letter for the appointment. the lady on the phone said i have an appointment available tomorrow, so we turned up to be told appointment has been cancelled and is now not until September. this is not good for patients at all.