Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Chorley and South Ribble Hospital


physio department

I have had a problem with the physio department at Chorley Hospital. I went for an appointment with the physio to wait an hour, when I approached reception they told me he had gone home for the day. The physio rang me back and told me he had booked me an appointment and to come down for an appointment, I went down checked in at reception and half an hour later I went to reception to be told he had left and gone home again. I have tried to contact the physio again but I've had no reply and he hasn't called me back to reschedule or apologies.