Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Calderstones


Maplewood 3

It was good when I first came in as structure and boundaries were in place but since CQC came in it seems its gone a bit soft and not able to enforce boundaries. I'm have to put my own punishments in place as staff not able to anymore. Some staff need to work on being caring but staff mainly good. Appointments can be difficult as GP is only here on Wednesday. Food can come very greasy and dry, covered in water and there's also not enough of it.