Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Burnley General Hospital


Ive been waiting far too long

I've been waiting for an appointment for months. I've been in a flare since January and I'm a single mum so it's been hard. I feel like I go in and they just prescribe me things but it doesn't work. My daughter has suffered for it as well. I ended up with really bad anxiety about it. I spoke with Mind and they told me if it happens again to get in touch with social services because I couldn't even get up the stairs. I was just left to cope for months on my own. My appointment in August was cancelled as a doctor left.