Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Burnley General Hospital


Eye Clinic

It's been a long day. The building could do with being updated. The waiting time was terrible as I had two appointments at different times and now I'm waiting for transport. I've been here a long time. The transport afterwards was found to not have been booked.