Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Burnley General Hospital


Coloscopy

The appointment was fantastic. I felt in very safe hands by the consultant and the nurses. The nurses were incredibly friendly, caring and there for me. The waiting time was horrendous but this was due to a check-in mistake which they apologised for. Overall it was outstanding.