Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Burnley General Hospital


Fracture Clinic

I've had a finger break in two places but it still is not straight. Range up for appointments but because you're not in pain they're not bothered and didn't call back. Never easy to get appointments. I'd rather pay private and get proper treatment. I think they should be straight with people and say if you pay extra you will get better treatment.