Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Burnley General Hospital


Eye Clinic

Doctor referred to eye clinic as has sun damage may go blind at some point, they were discouraging. Parking no good as building work - got parking ticket. Showed me on internet what treatment and condition I have, but it felt like a very negative appointment.