Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Burnley General Hospital


Play Therapy

A bit difficult as my son started kicking and the staff member just said "I'll see you down there" as though she couldn't be bothered to help. The rooms are a bit small and have a lot of toys in them. If the woman is going on holiday it is last minute notice. She doesn't really let us know much about our son.