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Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Buckshaw Village Surgery



Stitches To Be Taken Out After Operation On Face

I went straight to Buckshaw Village Surgery after having a Melanoma Legion taken out of my face on Monday 17th July at ISSA Medical Centre. This dermatologist advised me to book into the GP to have the 4 stitches taken out in a week. Buckshaw had no availability on that day for a nurse appointment the next week. They advised me to ring on Monday 24th at 8.30am which I tried to do but as I'm working 4am - 12 each day I didn't have time to wait in the phone too long. I went over personally today (24th) after work and again they said there was no availability, this is district wide, not just their own surgery. I'd like to know what I'm supposed to do here. I have facial stitches, next to my nose with no understanding of where to go to get them removed. To call everyday at 8.30am until I gain an appointment is not something I can do. I'm very upset by this as I'll probably be forced to go to A&E where I'll have to wait hours and hold up the doctors on duty that are there to treat people's emergencies. It is a diabolical situation.

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