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Reviews (1)

Issues with prescriptions

June 14, 2023
I get my prescriptions sent to the pharmacy at the shop in town as it is easy for me to get hold of my tablets there. I was given a prescription for a new medication. I went to the shop to collect it and was told that the order could not be completed because the pharmacist had put a stop on it. They asked me to speak to my GP and they resubmitted the order saying it shouldn't have been blocked. I returned to the pharmacy who told me that I would need to wait 48 hours to pick up the medication.

Two days later I went back to the pharmacy who said the order had not been sent through. I rang my GP who confirmed the order had been made. I was told that I would need to wait another 24 hours by the pharmacist. I have submitted a complaint and now received the medication but it was appalling how they handled and explained the situation to myself.
Glyn Gregory

Boots Chorley Market Walk

Contact

01257 262648

24 Market Walk
New Market Street
Lancashire
PR7 1DE

Location

CQC Widget


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