Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Blackpool Victoria Hospital


Mother died basically from neglect.

Sadly, my experience was not good. Need to have better communication and explanations of what they are doing and why. Need to be open to involving relatives more. Doctors never come to the wards, not sure when they teach, never saw students or House Officers, and make questionable unilateral decisions. Overall Victoria Hospital Score is: Poor/Below Expectations