Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Blackpool Victoria Hospital


PE - Opthalmic

Patient cancelled appointment in Aug (beginning) and this is the next available on 13th November (3 month appointment is now 6-7th month). Environment could do with refreshing. Waiting time - within half hour acceptable. First appointment I was waiting for 1 hour.