Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Blackpool Victoria Hospital


PE - Ward 12

I was in A&E which was comfortable enough, I waited seven hours. Then I had to stay on ward 12 which was an awful experience for me. I hope I never have to stay there again. I only had one night there but I didn't sleep at all. There was continuous noise and people were allowed to roam up and down the corridor. Some of these people seemed to be on drugs and made me feel very uncomfortable. I don't think they should be kept in the same ward as everyone else if they are particularly disruptive.