Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Blackpool Victoria Hospital


PE - Eye Clinic

It is always a nice and personal experience. The staff are comforting because I get very nervous. The treatment is always good and they don't try to rush me, they let me take my time and go to the toilet. They know me by my first name which I like. They are efficient and its better than Preston.