Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Blackpool Victoria Hospital


PE - Cardiology

Don't get long enough for consultations because of government targets we only get 10 minutes for consultations. Sometimes they overrun and cause delays. We try to keep people informed as best as we can. We have signs and give regular updates to patients. It is good that we have a cafe so that we can let people wait in there if they wish and then call them from the cafe.