Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Blackpool Victoria Hospital


Son has autism

My son has autism and had to wait 2 hours for his appointment. Even though his appointment was at 9.30am we still had to wait. My sons get very excited and can not sit in one place to long and I requested the reception if something could be done but was not supported in anyway.