Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Berry Lane Medical Centre


CHANGED FROM OTHR LOCAL GP LAST YEAR..

HELPFUL FRIENDLY STAFF ON FRONT DESK SLICK EFFICIENT MANAGEMENT OF REPEAT PRESCRIPTIONS QUICK APPOINTMENTS FOR NON GP STAFF NOT SO FOR GP TWO WEEKS WAIT FOR TELEPHONE APPOINTMENT PRESUMABLY THERE IS A GOOD REASON FOR THIS NO FACILITY FOR EMAIL CONTACT WITH GP OVERALL A HAPPY CUSTOMER