Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Beardwood Hospital


Unexpected long wait for day care treatment.

Waiting room tiny with no vending machine for tea/coffee. Arrived for day care treatment and had a very long wait before seeing consultant. Having paid a lot of money for the treatment and a long journey, I was surprised at the length of wait, couple of hours with no refreshments available. Staff were lovely and consultant good but VERY DISAPPOINTED with hospital.