Beacon Primary Care
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Based on 7 reviews
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Reviews (7)
prescription problems
July 30, 2024
my husband is in his 80s and he is on regular medication but he has to walk to the pharmacy which is 20 minutes away around 3 days before his prescription to order this and then walks back 3 days later to pick this up. I've asked if they can deliver but they said they wont do it. I've spoken with both the surgery to see if he can ring and the prescription gets sent to the pharmacy and I've called the pharmacy to see if they will deliver but they've told him he's not eligible.
prescription problems
July 30, 2024
sandy lane surgery prescriptions are very difficult. i am on a monthly prescription for 12 months but i have to call every month and order it. i don't understand why they cant put it on automatic prescription for me.
Hard to get an appointment
February 1, 2024
When you ring in the morning there is a massive queue, once you get through they do offer you appointments at the other two surgeries and you can book 3 weeks in advance so unsure if this is what holds up the phone lines and appointment availability.
Occasionally good, mainly dismissive
May 18, 2023
I got dismissed everytime I went to them about my debilitating pain I experienced around my periods. To a point they got fed up and changed to a lower ranked professional to speak to me about my issues and due to my circumstances I got ignored. I made the decision to go private and within 3 months I got a diagnosis and the start of a treatment plan. However, other people I know got referrals instantly and diagnosed and treated within 6 months of going to this practice, yet I had to beg for a referral. Not sure why I got treated differently but I did. I’m a student nurse and my treatment here and elsewhere has significantly impacted my mental state and i’m debating whether to even go into the nursing career anymore when this is how the system treats patients.
n/a
July 27, 2015
I have suffered from psoriasis for may years, which flared up during a bereavement. The Doctor and nurses were unhelpful and said that I would have to wait for 4 months for a referral. I was in incredible pain and discomfort. I ended up in the A & E.
n/a
July 27, 2015
I have had ongoing problems here. The latest one I had severe stomach pain and vomiting. I phoned but the receptionist said that i could not speak to a Doctor for three day. I could not get to the walk in centre, so i went to A & E. I was found to have a strangulated hernia. I do not want to go to this surgery anymore.
rubbish. phone consultation is a week away
May 7, 2015
You can't get to see a doctor, instead they give you a telephone consultation time for a week later. You also never get to see the same person twice. No patient continuity.