Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bamber Bridge Clinic


Aggressive Rude District Nurse

Following a 5 day stay in hospital for a serious infection following surgery I was discharged home, with a referral to District Nursing. The first and last nurse I saw had a massive chip on her shoulder and was very rude and aggressive; when mentioned to the other DN's (who were lovely), they all knew who I was upset with. I was a diabetic, cancer patient with an open, oozing wound I couldn't see, was unable to drive and all the Treatment Rooms were fully booked / unavailable. When I explained this to her she told me I'd to ring the Treatment Room number in front of her there and then to make sure... I found her very intimidating, and constantly treated me like I was a waste of her time. At my last appointment I wasn't fully healed, but she decided that was the end of my treatment, and took my records and all of my surgical supplies with her. It was hugely upsetting.