Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Airedale General Hospital


PE - A&E / X-ray

Ambulance was called for my dad as he had a fall and broke his arm. He had to wait 4 hours for the ambulance to arrive and the break in his arm was particularly bad. He spent a week in hospital following this. Ambulance did not come sooner as he was conscious and had no chest pain but he was still in a lot of pain. As a relative I think the wait was too long. When my dad got to the hospital everything has been fine.