Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Airedale General Hospital


PE - Eye Clinic

My appointment was at 1.10 pm and I arrived at 12.55, I then waited until 1.50. I have come here for 3 yrs and I'm always waiting. They then didn't put the drops in. I was supposed to see my normal doctor but it was a different one today but they are very good. Doctors are excellent, nurses are not so good. My appointments are generated every 6 months and run smoothly.