Healthwatch Together are working with colleagues from Public Health, NHS England, Blackpool Council, Blackburn with Darwen Borough Council and Lancashire County Council to hear about local peoples experiences of accessing community pharmacy services.

By Healthwatch Together

Healthwatch Together have collected feedback from residents across Blackburn with Darwen, Blackpool and Lancashire to understand patient use and preferences relating to community pharmacy services.

Through distributing an online survey, Healthwatch Together engaged with 229 people who have provided the insight that features in this report. The most frequent reasons given by patients for visiting a pharmacy were: 

  • To get a prescription for myself
  • To get a prescription for someone else
  • To buy medicines for myself

This report contains an analysis of these views as well as a series of conclusions and next steps.