Winter top tips from our wellbeing champion!

December 11, 2023

Emmy, our wellbeing champion, is here to share some top tips to help support you over the Christmas period, including helplines that are open over the Christmas period.


Talk about your feelings

Share how you feel about Christmas with someone you trust can help them understand how to support you.

Take time out for yourself

Christmas can feel quite overwhelming with various pressures and expectations. Remember to take a break from it and do something that helps you.

Be who you are

You might feel pressured to buy presents, cook or entertain but you don’t have to. Everyone has a right to be who they are and walk their own path

Eat a balanced diet

Christmas can be a time of overindulging on food and alcohol but an excess of sugar or alcohol can have an effect on your mental health and wellbeing. Moderation is key.

Take a winter walk

Winter weather can make us stay at home and feel lethargic but getting outside for a walk will not only make you feel well but is a chance to connect with nature and others.

Do more of what you enjoy

You might join a local group, take up a new hobby or volunteer at a local charity. Whatever makes you feel happy and positive can increase your sense of wellbeing.


Below are some helplines which are open during the festive period:

Age UK (England)  – Information and support for older people.

0800 678 1602 
ageuk.org.uk

Age UK’s English helpline is open 8am to 7pm, every day of the year.


Beat – Offers information and advice on eating disorders, and runs a supportive online community

0808 801 0677 (England)
0808 801 0433 (Wales)
beateatingdisorders.org.uk

Beat’s answers to five questions you may have about Christmas with an eating disorder.

Beat’s helplines are open 365 days a year from 1pm to 9pm during the week, and 5pm to 9pm on weekends and bank holidays.


Campaign Against Living Miserably (CALM) – Provides listening services, information and support for anyone who needs to talk, including a web chat.

0800 58 58 58

thecalmzone.net

CALM’s advice on coping with feeling anxious at Christmas.

CALM’s helpline and webchat are open from 5pm to midnight, every day of the year.


Combat Stress – Treatment and support for armed forces veterans who have mental health problems.

0800 1381 619
combatstress.org.uk

Combat Stress’s tips on coping with Christmas.

Combat Stress’s helpline is open 24 hours a day, every day of the year.


The Compassionate Friends – Provides support to bereaved families after the death of a child.

0345 123 2304
tcf.org.uk

The Compassionate Friends’ tips for coping with Christmas.

The Compassionate Friends helpline is open from 10am to 4pm, and 7pm to 10pm, every day of the year.


Cruse Bereavement Support – Information and support after a bereavement.

0808 808 1677
cruse.org.uk
Cruse’s information on coping with grief at Christmas

The Cruse helpline is open Monday to Friday, from 9:30am. The closing time varies per day, from 5pm to 8pm. You can check Cruse’s helplines page for more information about their opening hours.


LGBT Foundation – Advice, support and information for people identifying as LGBTQ+.

0345 3 30 30 30
lgbt.foundation

The LGBT Foundation helpline is open on weekdays 9am to 9pm and weekends 10am to 5:30pm.


Men’s Advice Line – Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member.

0808 801 0327
mensadviceline.org.uk

The Men’s Advice Line is open Monday to Friday, 10am to 5pm.


MoneyHelper – Provides free and impartial money advice.

0800 138 7777 (English)
0800 138 0555 (Welsh)
18001 0800 915 4622 (text relay)
moneyhelper.org.uk

Money Helper’s information on money, saving and Christmas.

The MoneyHelper helpline is open Monday to Friday, 8am to 6pm. The helpline is closed on bank holidays. 


The National Association for People Abused in Childhood (NAPAC) – Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services.

0808 801 0331
support@napac.org.uk
napac.org.uk

NAPAC’s advice on surviving Christmas as a survivor.

The NAPAC helpline is open 10am to 9pm, Monday to Thursday. And 10am to 6pm on Fridays.


National Domestic Abuse Helpline – Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.

0808 2000 247
nationaldahelpline.org.uk

The National Domestic Abuse Helpline is open 24 hours a day, every day of the year. They also have a BSL helpline available Monday to Friday, 10am to 6pm. And a live webchat open Monday to Friday, 3pm to 10pm.


NHS 111 (England) – Non-emergency medical help and advice for people in England.

111
18001 111 (text relay)
NHS 111 BSL service
111.nhs.uk


Samaritans – Samaritans are open 24/7 for anyone who needs to talk. 

116 123 (freephone)
jo@samaritans.org
samaritans.org

Samaritans’ Christmas coping information

You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day). Samaritans’ helplines are open every day of the year.


Shout – Confidential 24/7 text service offering support if you’re in crisis and need immediate help.

85258 (text SHOUT)
giveusashout.org

Shout’s tips on feeling less alone over the festive season

Shout are open 24 hours a day, every day of the year.


The Silver Line – Provides support, information, friendship and advice for anyone aged over 55 who may feel lonely or isolated.

0800 4 70 80 90
thesilverline.org.uk

The Silver Line is open 24 hours a day, every day of the year.


Stand Alone – Charity supporting adults who are estranged (not in contact) from their family.

standalone.org.uk
Stand Alone’s festive guide to the Christmas period.


Survivors of Bereavement by Suicide (SOBS) – Emotional and practical support and local groups for anyone bereaved or affected by suicide.

uk-sobs.org.uk


Switchboard – Listening services, information and support for lesbian, gay, bisexual and transgender people.

0800 0119 100
hello@switchboard/lgbt
switchboard.lgbt

Switchboard’s helpline is open 10am to 10pm, every day of the year.


Tommy’s – Information and support for people affected by stillbirth, miscarriage and premature birth.

tommys.org
Tommy’s advice on coping with Christmas when you’ve suffered the loss of a baby


The Trussell Trust – Emergency food and support for people in need. Includes a searchable list of local foodbanks.

0808 208 2138 (Help through Hardship helpline)
trusselltrust.org

The Help through Hardship line is open Monday to Friday, 9am to 5pm. The helpline is closed on public holidays.

Supporting others at Christmas