Chief Operating Officer Contributes Article for NHS Reset Series

Co-production. Co-operation. What will the NHS, and the wider health and care sector, look like after the Covid-19 lockdown?

Healthwatch Cumbria’s Chief Operating Officer, Sue Stevenson, has considered this question in a blog recently published by the NHS Confederation. Sue’s blog joins a series of writings exploring the theme of ‘NHS Reset’.

NHS Reset is an NHS Confederation campaign to help shape what the health and care system should look like in the aftermath of the pandemic.


The Blog

Published on the 11th of August, the blog highlights the value of public engagement in reforming the healthcare system and imagines a ‘letter from the future’ describing the service after NHS reset.

Arguing for a close relationship between those who access health and care services and those who design them; the blog explores the issue of reset from a co-production perspective.


An Excerpt

‘The COVID-19 pandemic has created seismic change in our lives and in our society. It has created a complex mix of responses: some emotional, some practical. The commonplace ‑ shopping, exercising, accessing GP appointments – has transformed.

As we look ahead, as restrictions ease and we take small steps towards something closer to ‘normal’, the winds of change stir again and invite us to ask: ‘How will we learn from this experience? How will our health and care services respond to the challenge of change?’

We believe that the answer to these questions lies in the methods of co-production, an ethos that is at the heart of what we do at Healthwatch Lancashire.’


Read the full blog here