Coronavirus: our response

As an organisation that exists to hear and amplify your experiences of health and social care, your local Healthwatch is designed to be a visible and active presence in your communities. With this in mind, the spread of coronavirus presents challenges for us and our team. However we have put in place robust measures, including home working for our staff and digital engagement tools, to limit the effect of the pandemic on our work whilst minimising the risk of spreading coronavirus.

The health and wellbeing of our team and the communities we work with is our top priority; as such we are closely following the advice of central government, The NHS and Public Health England. Like other organisations that work closely with the public, we have a responsibility to ensure that we are implementing sensible and responsible measures. As such we have decided to limit face-to-face interaction as much as possible throughout our work. This includes suspending Enter and View visits, postponing engagement activities, volunteering opportunities and temporarily closing our offices.

Though we have taken these steps, our hardworking and resilient staff continue to work from home and the work of Healthwatch Cumbria and Healthwatch Lancashire continues. We are utilising video calling, phone calls, emails, video conferencing, our social media channels and our websites to keep connected and to keep listening to experiences.

Keep in touch

Though we are working differently we are still working. Through the pandemic we will still be here to be an independent champion of your experiences of, and views on, Health and Social Care. You can contact us via our social media channels, our phone line and our email address.

Phone: 0152 423 9100