Please see below frequently asked questions.


Is Healthwatch Lancashire independent? 

Healthwatch Lancashire acts as an independent voice which praises services when people tell us they are performing well and challenge services when you say they need to improve. This is evident in more than 100 reports which have been published since January 2015 which can be read here.


How many people are employed by Healthwatch Lancashire and how many volunteer?

Healthwatch Lancashire currently has 12 employed members of staff (9.8 full time equivalents)  and a cohort of active volunteers who are dedicated to giving the 1.45 million people in Lancashire, across 12 districts, the opportunity to have their voices heard when it comes to health and social care. Find out more about our staff here.


How many people are on the board?

Healthwatch Lancashire has eight Non-Executive Directors who are volunteers in addition to Chair Mike Wedgeworth who undertakes the role of Chair. The Healthwatch Lancashire Board of Directors is responsible for the management and governance of the organisation. They use their expertise to ensure that Healthwatch Lancashire is fulfilling its legal and statutory obligations.


Where does the funding come from for Healthwatch Lancashire and how much is this?

The funding for Healthwatch comes from the Department of Health, which is passed on to local authorities to commission local Healthwatch.

Our core funding for 2016/17 is £438,000. 

Details of funding for 2015/16 is detailed in the Healthwatch Lancashire Annual Report 2015/16.

It is important to note that despite being in the bottom quartile of local Healthwatch in 2015/16 for funding per capita, Healthwatch Lancashire has undertaken some extremely positive work across Lancashire to ensure that people’s views are heard. In the last year, Healthwatch Lancashire has listened to the views of more than 6,000 people and made more than 450 visits to services in the last twelve months with our primary focus being to use these to influence service improvement. 96% of people we spoke to between July 2015 and March 2016 said that they had not shared their experience or feedback with any other organisation or service, which demonstrates the value we add to the health and social care system.