Peel House Medical Practice
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Based on 9 reviews
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Reviews (9)
It is hard to get in touch
May 9, 2023
I have called several times to make an appointment and I struggle every time. When I phone I am always in a queue and when I eventually get an answer the appointments have all been given out and I can't get one. Last time I called I as told to call back another day and had to repeat the process.
Communications issues
May 3, 2023
I have contacted the surgery to try and make an appointment and have had issues trying to see someone to help me.
Reception
July 4, 2016
My daughter tried to get an appointment for birth control and was embarrassed when asked by the receptionist. I don't think the receptionist should ask what the appointments are for.
N/A
June 14, 2016
It's not too bad getting appointments.
N/A
June 14, 2016
There is a lot of waiting. It's OK when we get in. They say go back to GP but we can't get an appointment.
N/A
June 14, 2016
The Doctors are not there for us when we need to get an appointment. My mum can't get an appointment so we end up going to A&E they then tell us to go back to the GP. My mum gets mad with me because she thinks it's me not trying hard enough. It's really upsetting.
Very good
September 10, 2015
It's been very good, I just had a blood test and she kept talking to me to keep my mind off it. She was very good.
Very difficult to get an appointment.
August 20, 2015
It's very difficult to get an appointment when you have to phone up at 8.30 am continuously it can take 2-3 weeks for an appointment if you want to see a particular doctor. I'd see anybody though - Doctors, cleaners, nurse, anyone so long as I get an appointment quickly.
GP - Peel House
July 20, 2015
It's very good when I get an appointment but it takes 1 - 2 weeks to get an appointment. Information given depends on the doctor as I never get the same doctor so there is a continuation of service / knowledge of my care and treatment.