Parkgate Surgery

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Based on 3 reviews

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Reviews (3)

communication is not very good

April 8, 2024

my surgery has now gone total triage but no communication with patients about what this means. my 83 years old relative rung for an appointment and they said he needs to book it online. He said he doesn't have access to online and the lady said ill do it for you. He was very confused as to why he couldn't just book an appointment there and then as he was on the phone for over 5 minutes talking about what was wrong just for the lady to say someone will ring you back with an appointment. It just seems like its taking more time for the receptionist filling in a triage slip when they could just book an appointment in.

Anonymous

Brilliant GP Surgery

June 27, 2023

Always get to see a GP, new triage system is brilliant - access is the best its been in years

J P

not good service

April 14, 2023

had a lack of input, tried to get a family member diagnosed with dementia and the doctor wouldn't even see her. They made me tell them what was wrong over a telephone appointment and when asked for an appointment the doctor said it wasn't needed.
They then didn't contact me after the telephone appointment and then took 6 months to see a consultant. I have never seen the GP and they have never contacted me regarding my family member.