Burnley General Hospital
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Reviews (154)
very good care and service
April 8, 2024
my husband had a heart attack and the hospital staff were incredible with him and me. They were very quick and efficient and i found they were lovely and really caring towards us both.
Excellent pre-operative care but post-op poor
August 13, 2023
Disappointed to receive a follow -up appointment one week post op. where no-one knew why I was there.
Very quick response
July 20, 2023
I fractured my arm last week and was admitted to Accident and emergency at Burnley. They have referred me for surgery next week. They have made sure that I am looked after and have given me good advice on how to look after the fracture. They had a laugh with me about how I got my fracture and made me feel at ease about the situation.
Out of hours were very helpful
Paediatrics/children services
May 4, 2023
I took my child to the out of hours after phoning 111. I was seen by a doctor and they referred us straight to Blackburn hospital for observations without any questions asked. They listened to us and did what they could to ensure that we were given the care that we needed.
ENT
July 4, 2016
Overall my experience was excellent, the only negative was staff shortages. The nurses were very overworked that they actually forgot one of the children on the ward. No-one realised that they had come onto the ward.
Urgent Care
July 4, 2016
I had to wait even though there were no other patients present in the waiting room. When I was seen by the medical staff I found them satisfactory.
ENT
July 4, 2016
I felt that the staff were extremely rude and gave me no information. I found the whole experience upsetting.
Gynecology
July 4, 2016
I have a gluten-free diet but was unable to have this diet when I was staying on the ward because the patient in before me had ordered my meal. I couldn't eat the meal and so I was left with 2 pieces of gluten-free bread and no butter. I was left feeling hungry and I checked myself out of the hospital early so that I could get something to eat.
Gynaecology
June 14, 2016
N/A
Outpatients
January 7, 2016
It's better than Blackburn here. It's cleaner and airier with big windows letting in natural light. The staff have been really caring. I have a lot of allergies so they have to work around this. I react to such a lot of medication so it's difficult but I feel they do everything they can