Reports

Reports

Please find below a list of report categories for Healthwatch Lancashire.

Health Care Reports

  • Hospitals
  • Pharmacies
  • Dentists
  • GPs

Social Care Reports

  • Care homes
  • Day centres
  • Home care services

Healthwatch Project Reports

  • Major projects
  • One-off projects

Historical Project Reports

  • Archive of older reports

 

Please find below a list of reports from Healthwatch Lancashire.

The most recent reports are at the top. You can filter the list of reports  by using the tabs below.

If you would like to receive a notification when new reports are published, please email info@healthwatchlancashire.co.uk.

Mystery Shopping Report: Accessing hospitals with a visual impairment

A Healthwatch Lancashire and Blackpool mystery shopping report focusing on how
accessible hospitals across Lancashire are for the visually impaired community.

Published on 3rd July 2017

Enter & View Report for Avenham Lane Practice in Preston

Healthwatch Lancashire gathered survey responses from service users at Avenham Lane Practice in Preston to review their experience and gather insight.

Published on 24th May 2017.

Patient Engagement Day report for Chorley and South Ribble Hospital

Healthwatch Lancashire gathered survey responses from service users at Chorley and South Ribble Hospital
Accident & Emergency Department to review their experience and gather insight.

Published on 22nd May 2017.

Patient Engagement Day Report for Blackpool Victoria Hospital

Healthwatch Lancashire gathered survey responses from service users at Blackpool Victoria Hospital
Accident & Emergency Department to review their experience and gather insight.

Published on 17th May 2017.

Enter & View Report for Clifton Medical Practice in Lytham St Annes

Healthwatch Lancashire gathered survey responses from service users at Clifton Medical Practice in Lytham St Annes to review their experience and gather insight.

Published on 16th May 2017.

Patient Engagement Day Report for Royal Preston Hospital

Healthwatch Lancashire gathered survey responses from service users at Royal Preston Hospital
Accident & Emergency Department to review their experience and gather insight.

Published on 15th May 2017.

Patient Engagement Day Report for Ormskirk and District General Hospital

Healthwatch Lancashire gathered survey responses from service users at Ormskirk and District General Hospital
Children’s Accident & Emergency Department to review their experience and gather insight.

Published on 12th May 2017.

Enter & View Report for Colne Road Surgery in Burnley

Healthwatch Lancashire gathered survey responses from service users at Colne Road Surgery in Burnley to review their experience and gather insight.

Published on 9th May 2017.

Enter & View Report for Owen Road Surgery in Lancaster

Healthwatch Lancashire gathered survey responses from service users at Owen Road Surgery in Lancaster to review their experience and gather insight.

Published on 8th May 2017.

Enter & View Report for Regent House Surgery in Chorley

Healthwatch Lancashire gathered survey responses from service users at Regent House Surgery in Chorley to review their experience and gather insight.

Published on 16th March 2017.

Enter & View Report for Ormskirk Medical Practice

Healthwatch Lancashire gathered survey responses from service users at Ormskirk Medical Practice to review their experience and gather insight.

Published on 15th March 2017.

Patient Engagement Day Report for Royal Blackburn Hospital

Healthwatch Lancashire gathered survey responses from service users at Royal Blackburn Hospital A&E Department to review their experience and gather insight.

Published on 7th March 2017.

Patient Engagement Day Report for The Minerva Centre Rheumatology Service

Healthwatch Lancashire gathered survey responses from service users at the Rheumatology Service at The Minerva Health Centre to review their experience and gather insight.

Published on 7th March 2017.

Patient Engagement Day Report for Royal Lancaster Infirmary

Healthwatch Lancashire gathered survey responses from service users at Royal Lancaster Infirmary A&E Department to review their experience and gather insight.

Published on 16th February 2017.

Patient Engagement Day Report for Skelmersdale Family Practice

Healthwatch Lancashire gathered survey responses from service users at Skelmersdale Family Practice to review their experience and gather insight.

Published on 31st January 2017.

Patient Engagement Day Report for Dr Jha Surgery in Preston

Healthwatch Lancashire gathered survey responses from service users at Dr Jha Surgery to review their experience and gather insight.

Published on 18th January 2017.

Patient Engagement Day Report for Slaidburn Medical Centre

Healthwatch Lancashire gathered survey responses from service users at Slaidburn Medical Centre to review their experience and gather insight.

Published on 4th January 2017.

Mystery Shopping Report - Making complaints to health and social care organisations within Lancashire

A report summarising the results of a mystery shopping project
where Healthwatch Lancashire representatives attempted to
find information about how to make a complaint to health and
social care organisations within Lancashire.

Published on 21st December 2016

Patient Engagement Day Report for Queensway Medical Centre in Poulton-le-Fylde

Healthwatch Lancashire gathered survey responses from service users at Queensway Medical Centre in Poulton-le-Fylde to review their experience and gather insight.

Published on 15th December 2016.

Patient Engagement Day Report for Sandy Lane Surgery in Leyland

Healthwatch Lancashire gathered survey responses from service users at Sandy Lane Surgery in Leyland to review their experience and gather insight.

Published on 6th December 2016.

Patient Engagement Day Report for York Bridge Surgery in Morecambe

Healthwatch Lancashire gathered survey responses from service users at York Bridge Surgery in Morecambe to review their experience and gather insight.

Published on 2nd December 2016.

Patient Engagement Day Report for Frenchwood Surgery in Preston

Healthwatch Lancashire gathered survey responses from service users at Frenchwood Surgery in Preston to review their experience and gather insight.

Published on 1st December 2016.

Patient Engagement Day Report for Rossendale Valley Medical Practice in Haslingden

Healthwatch Lancashire gathered survey responses from service users at Rossendale Valley Medical Practice in Haslingden to review their experience and gather insight.

Published on 18th November 2016.

Patient Engagement Day Report for The Elms Medical Practice in Ormskirk

Healthwatch Lancashire gathered survey responses from service users at The Elms Medical Practice in Ormskirk to review their experience and gather insight.

Published on 15th November 2016.

Patient Engagement Day Report for Pendleside Medical Practice in Clitheroe

Healthwatch Lancashire gathered survey responses from service users at Pendleside Medical Practice in Clitheroe to review their experience and gather insight.

Published on 25th October 2016.

Patient Engagement Day Report for Ansdell Medical Centre in Lytham

Healthwatch Lancashire gathered survey responses from service users at Ansdell Medical Centre in Lytham to review their experience and gather insight.

Published on 6th October 2016.

Phase ii Patient Engagement Day Report for Southport and Ormskirk Hospital NHS Trust

Report summarising service user responses to a survey about access to hospitals within Ormskirk District General Hospital.

Published on 4th October 2016.

Phase ii Patient Engagement Day Report for Ramsay Healthcare UK

Report summarising service user responses to a survey about access to hospitals within Lancashire for Ramsay Healthcare UK.

Published on 4th October 2016.

Patient Engagement Day Report for Croston Village Surgery in Leyland

Healthwatch Lancashire gathered survey responses from service users at Croston Village Surgery in Leyland to review their experience and gather insight.

Published on 26th September 2016.

Phase ii Patient Engagement Day Report for East Lancashire Hospitals NHS Trust

Report summarising service user responses to a survey about access to hospitals within Lancashire for East Lancashire Hospitals NHS Trust.

Published on 23rd September 2016.

Phase ii Patient Engagement Day Report for University Hospitals of Morecambe Bay NHS Foundation Trust.

Report summarising service user responses to a survey about access to hospitals within Lancashire for University Hospitals of Morecambe Bay NHS Foundation Trust.

Published on 23rd September 2016.

Phase ii Patient Engagement Day Report for Blackpool Teaching Hospitals NHS Foundation Trust

Report summarising service user responses to a survey about access to hospitals within Lancashire for Blackpool Teaching Hospitals NHS Foundation Trust.

Published on 23rd September 2016.

Phase ii Patient Engagement Day Report for Lancashire Teaching Hospitals NHS Foundation Trust

Report summarising service user responses to a survey about access to hospitals within Lancashire for Lancashire Teaching Hospitals NHS Foundation Trust.

Published on 23rd September 2016.

Phase ii Patient Engagement Day Report for Airedale NHS Foundation Trust

Report summarising service user responses to a survey about access to hospitals within Lancashire for Airedale NHS Foundation Trust.

Published on 23rd September 2016.

Patient Engagement Day Report for Westgate Medical Practice in Morecambe

Healthwatch Lancashire gathered survey responses from service users at Westgate Medical Practice in Morecambe to review their experience and gather insight.
Published on 16th September 2016.

Patient Engagement Day Report for Pendle Valley Mill Practice in Nelson

Healthwatch Lancashire gathered survey responses from service users at Pendle Valley Mill Practice in Nelson to review their experience and gather insight.
Published on 6th September 2016.

Patient Engagement Day Report for Parkgate Surgery

Healthwatch Lancashire gathered survey responses from service users across Parkgate Surgery to review their experience and gather insight.
Published on 24th August 2016.

Patient Engagement Day Report for Brierfield Surgery

Healthwatch Lancashire gathered survey responses from service users across Brierfield Surgery to review their experience and gather insight.
Published on 24th August 2016.

Patient Engagement Day Report for Royal Preston Hospital Accident and Emergency Department

Healthwatch Lancashire gathered survey responses from service users across Royal Preston Hospital Accident and
Emergency Department to evaluate the impact as a result of the changes to Chorley and South Ribble Hospital.
Published on 22nd August 2016.

Patient Engagement Day Report for Chorley and South Ribble Hospital Urgent Care Centre

Healthwatch Lancashire gathered survey responses from service users across Chorley and South Ribble Hospital Urgent Care Centre to evaluate any impact of the changes made.
Published on 22nd August 2016.

Patient Engagement Day Report for Fleetwood Surgery

Healthwatch Lancashire gathered survey responses from service users across Fleetwood Surgery to review their experience and gather insight.
Published on 17th August 2016.

Patient Engagement Day Report for Peel House Medical Practice in Accrington

Healthwatch Lancashire gathered survey responses from service users across Peel House Medical Practice to review their experience and gather insight.
Published on 17th August 2016.

Patient Engagement Day Report for Longton Health Centre in Preston

Healthwatch Lancashire gathered survey responses from service users across Longton Health Centre to review their experience and gather insight.
Published on 17th August 2016.

Patient Engagement Day Report Morecambe Dental Access Centre

Healthwatch Lancashire gathered survey responses from service users across Morecambe Dental Access Centre to review their experience and gather insight.
Published on 1st August 2016.

Enter and View report for the Lancaster Suite at Royal Lancaster Infirmary

Enter and View report for the Lancaster Suite at Royal Lancaster Infirmary. Published on 7th July 2016.

The Harbour Conversation Project

Report summarising the experiences
from service users at the Harbour. Published on 6th July 2016.

Patient Engagement Day Report Renacres Hall Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Renacres Hall Hospital to review their experience and gather insight.

Service users’ experiences of The Foundation for Ribble Valley Families

This report summarises the views of service users that received emotional health and well-being support from The Foundation for Ribble Valley Families, to show their experiences of its accessibility and impact.

Patient Engagement Day Report for Calderstones

Healthwatch Lancashire gathered survey responses from service users at Calderstones to review their experience and gather insight.

Availability of Flu Vaccinations in Lancashire’s Community Pharmacies

Mystery shopping report focusing on the
availability of flu vaccinations in community
pharmacies across Lancashire.

Patient Engagement Day Report for Chorley and South Ribble Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Chorley and South Ribble Hospital to review their experience and gather insight.

Food Journey at Calderstones

On the 21st October 2015, three service users at
Calderstones and two members of staff from Healthwatch Lancashire visited the Herbstones kitchen at Calderstones to report back on the choice, preparation, storage and delivery of the food provided to service users

Patient Engagement Day Report for Airedale General Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Airedale General Hospital to review their experience and gather insight.

Feedback Report for Airedale General Hospital

The report summarises the views of 121 members of the public who have shared their experiences of using Airedale Hospital since February 2015.

Patient Engagement Day Report for Pendle Community Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Pendle Community Hospital to review their experience and gather insight.

Enter and View visit to assess ward food at Rossall Hospital

Enter and View report for a visit to assess ward food at Rossall Hospital. Published on 31st of March 2016.

Patient Engagement Day Report for Ormskirk Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Ormskirk Hospital to review their experience and gather insight.

Patient Engagement Day report for Spiral, Bispham Unit

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Spiral, Bispham Unit, to review their experience and gather insight.

Patient Engagement Day report for Spiral, Rossall Unit

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Spiral, Rossall Unit, to review their experience and gather insight.

Enter and View visit to assess ward food at Royal Blackburn Hospital

Enter and View report for a visit to assess ward food on the Acute Medical Unit (AMU) and Ward D3 at Royal Blackburn Hospital.
Published on 18th March 2016.

Enter and View visit to assess ward food on the Scarisbrick Inpatient Unit

Enter and View report for a visit to assess ward food on the Scarisbrick Inpatient Unit sited at Ormskirk District General Hospital.
Published on 17th March 2016.

Patient Engagement Day Report for Euxton Hall Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Euxton Hall Hospital to review their experience and gather insight.

Patient Engagement Day Report for Royal Preston Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Royal Preston Hospital to review their experience and gather insight.

Patient Engagement Day Report for Clifton Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Clifton Hospital to review their experience and gather insight.

Patient Engagement Day Report for Blackpool Victoria Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Blackpool Victoria Hospital to review their experience and gather insight.

Report on services provided by Age UK Lancashire at Knight Hill House

Healthwatch Lancashire gathered views of service users and their next of kin at Age UK Lancashire day time support centres.

Report on services provided by Age UK Lancashire at Ormskirk Health and Wellbeing Centre

Healthwatch Lancashire gathered views of service users and their next of kin at Age UK Lancashire day time support centres.

Report on services provided by Age UK Lancashire at Tarleton Sheltered Housing Scheme

Healthwatch Lancashire gathered views of service users and their next of kin at Age UK Lancashire day time support centres.

Report on services provided by Age UK Lancashire at Walton Lane Community Centre

Healthwatch Lancashire gathered views of service users and their next of kin at Age UK Lancashire day time support centres.

Patient Engagement Day report Clitheroe Community Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Clitheroe Community Hospital to review their experience and gather insight.

Patient Engagement Day report for Royal Blackburn Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Royal Blackburn Hospital to review their experience and gather insight.

Patient Engagement Day report for Burnley General Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Burnley General Hospital to review their experience and gather insight.

Patient Engagement Day report for Accrington Victoria Hospital

Healthwatch Lancashire gathered survey responses from patients, relatives and carers across Accrington Victoria Hospital to review their experience and gather insight.

Enter and View report for Royal Blackburn Hospital - Fracture Clinic

Enter and View report for Royal Blackburn Hospital - Fracture Clinic. Published on 18th January 2016.

Patient Engagement Day at Queen Victoria Hospital

On 28th August 2015, one member of staff and three volunteers from Healthwatch Lancashire gathered survey responses from patients and relatives across Queen Victoria Hospital to review their experience and gather insight.

This report summarises reviews from 34 patients and relatives from 10 departments / clinics / wards.

Feedback Report on GP services in Lancashire

This report summarises reviews from service users, relatives and members of the public when using GP services in Lancashire which have been collected by Healthwatch Lancashire representatives and through the Healthwatch Lancashire website between March and September 2015.

Service user feedback at East Lancashire Hospitals NHS Trust March - August 2015

This report summarises reviews from 157 service users at East Lancashire Hospitals NHS Trust between March and August 2015.

Service user feedback at Blackpool Teaching Hospitals NHS Trust March - July 2015

This report summarises reviews from 79 service users at Blackpool Teaching Hospitals NHS Trust between March and July 2015.

Patient Engagement Day at Royal Lancaster Infirmary

On 27th May 2015, five members of staff and four volunteers from Healthwatch Lancashire gathered survey responses from patients and relatives across Royal Lancaster Infirmary to review their experience and gather insight.

This report summarises reviews from 121 patients and relatives from 35 departments / clinics / wards.

Service User Feedback at Calderstones Partnership NHS Foundation Trust March 2015 - July 2015

This report summarises reviews from 33 service users at Calderstones Partnership NHS Foundation Trust between March and July 2015.

Patient Journeys, Ward 39, Royal Lancaster Hospital

In February 2015, Healthwatch Lancashire documented five patient’s journeys from Ward 39 of Royal Lancaster Infirmary over a period of six consecutive days.

Enter & View Report for Belmont, Longridge

Enter & View Report for Belmont, Longridge.

Published 14th September

Enter & View Report for Fairhaven Care Home, Fleetwood

Enter & View Report for Fairhaven Care Home, Fleetwood.

Published 13th September 2017

Enter & View Report for Carr Hall Care Home, Nelson

Enter & View Report for Carr Hall Care Home, Nelson.

Published 6th September 2017

Enter & View Report for Chestnut Grove in Lostock Hall, Preston

Enter & View Report for Chestnut Grove in Lostock Hall, Preston.

Published on 23rd August 2017

Enter & View Report for Arnside Lodge in Morecambe

Enter & View Report for Arnside Lodge in Morecambe.

Published on 21st August 2017.

Enter & View Report for Marsh House in Leyland

Enter & View Report for Marsh House in Leyland.

Published on 24th July 2017

Enter & View Report for Lytham Court in Lytham St Annes

Enter & View Report for Lytham Court in Lytham St Annes.

Published on 12th July 2017.

Enter and View report for Springfield Retirement Home Morecambe

Enter and View report for Springfield Retirement Home in Morecambe

Published on 5th July 2017.

Enter and View report for Pendleside Hospice in Burnley

Enter and View report for Pendleside Hospice in Burnley.

Published on 21st June 2017.

Enter and View report for Holme Manor Care Home in Rossendale

Enter and View report for Holme Manor Care Home in Rossendale.

Published on 19th June 2017.

Enter and View report for Brandreth Lodge Care Home in Parbold

Enter and View report for Brandreth Lodge Care Home in Parbold.

Published on 22nd May 2017.

Enter and View report for Bank Hall Care Home in Burnley

Enter and View report for Bank Hall Care Home in Burnley, February 2017.

Published on 8th May 2017.

Enter and View report for Moor Park Care Home in Preston

Enter and View report for Moor Park Care Home in Preston, January 2017.

Published on 14th March 2017.

Enter and View report for Finney House in Preston

Enter and View report for Finney House in Preston, January 2017.

Published on 22nd February 2017.

Enter and View report for Alston View Care Home in Longridge

Enter and View report for Alston View Care Home in Longridge, December 2016.

Published on 1st February 2017.

Enter and View report for Alma Green Care Home in Skelmersdale

Enter and View report for Alma Green Care Home in Skelmersdale, November 2016.

Published on 12th January 2017.

Enter and View report for Greenroyd Residential Home in Lancaster

Enter and View report for Greenroyd Residential Home in Lancaster, November 2016.

Published on 11th January 2017.

Enter and View report for Belvedere Care Home in Accrington

Enter and View report for Belvedere Care Home in Accrington 2016.

Published on 20th December 2016.

Enter and View report for Addison Court in Accrington

Enter and View report for Addison Court in Accrington 2016.

Published on 5th December 2016.

Enter and View report for The Laurels Nursing Home in Bacup

Enter and View report for The Laurels Nursing Home in Bacup in October 2016.

Published on 1st December 2016.

Enter and View report for Towneley House Residential Home in Burnley

Enter and View report for Towneley House Residential Home in Burnley in October 2016.

Published on 28th November 2016.

Enter and View report for Scaleford Care Home in Lancaster

Enter and View report for Scaleford Care Home in Lancaster in September 2016.

Published on 3rd November 2016.

Enter and View report for Moorland Nursing Home in Poulton-le-Fylde

Enter and View report for Moorland Nursing Home in Poulton-le-Fylde in September 2016.

Published on 3rd November 2016.

Enter and View report for Dove Court Residential and Nursing Home in Burnley

Enter and View report for Dove Court Residential and Nursing Home in Burnley in August 2016.

Published on 4th October 2016.

Enter and View report for Peel Gardens Nursing Home revisit

Enter and View report for a revisit to Peel Gardens Nursing Home in Colne in June 2016.
Published on 6th September 2016.

Enter and View report for Swillbrook House in Preston

Enter and View report for Swillbrook House in Preston.
Published on 31st August 2016.

Enter and View report for Alsley Lodge in Ormskirk

Enter and View report for Alsley Lodge in Ormskirk.
Published on 12th August 2016.

Enter and View report for Melrose Residential Home in Leyland

Enter and View report for Melrose Residential Home in Leyland.
Published on 26th July 2016.

Enter and View report for Church View Residential Home in Oswaldtwistle

Enter and View report for Church View Residential Home in Oswaldtwistle. Published on the 19th July 2016.

Enter and View report for the Lancaster Suite at Royal Lancaster Infirmary

Enter and View report for the Lancaster Suite at Royal Lancaster Infirmary. Published on 7th July 2016.

Enter and View report for Primrose Bank Rest Home

Enter and View report for Primrose Bank Rest Home. Published on the 22nd June 2016.

Enter and View report for the Knowle Care Home

Enter and View report for the Knowle Care Home. Published on 22nd June 2016.

Enter and View report for Moorhead Rest Home (MMR Care Ltd)

Enter and View report for Moorhead Rest Home
(MMR Care Ltd). Published on 6th June 2016.

Enter and View report for Beaufort Care Home

Enter and View report for Beaufort Care Home. Published on 29th April 2016.

Enter and View report for Lady Elsie Finney House, Home for Older People

Enter and View report for Lady Elsie Finney House,
Home for Older People, published on 26th April 2016.

Enter and View report for Longton Nursing and Residential Home

Enter and View report for Longton Nursing and
Residential Home. Published 12th April 2016.

Enter and View report for Guys Court Nursing Home

Enter and View report for Guys Court Nursing Home. Published on 1st April 2016.

Enter and View report for Nelson Manor Care Home

Enter and View report for Nelson Manor Care Home. Published on 22nd March 2016.

Enter and View reports for Turfcote Care Home with Nursing

Enter and View report for Turfcote Care Home with
Nursing. Published on 22nd March 2016.

Enter and View report for Oakendale Residential Care Home

Enter and View report for Oakendale Residential Care Home in Preston. Published on 7th March 2016.

Enter and View report for Dovedale Court

Enter and View report for Dovedale Court in Preston. Published on 7th March 2016.

Enter and View report for Willowbank Rest Home

Enter and View report for Willowbank Rest Home. Published on 12th February 2016.

Enter and View report for Stocks Hall Residential Home

Enter and View report for Stocks Hall Residential Home. Published on 10th February 2016.

Enter and View report for Walton House Nursing Home

Enter and View report for Walton House Nursing Home. Published on 10th February 2016.

Enter and View report for Meadow Bank Nursing and Residential Home

Enter and View report for Meadow Bank Nursing and Residential Home. Published on 1st February 2016.

Enter and View report for Royal Blackburn Hospital - Fracture Clinic

Enter and View report for Royal Blackburn Hospital - Fracture Clinic. Published on 18th January 2016.

Enter & View report for Fleetwood Hall Care Home

Enter & View report for Fleetwood Hall Care Home. Published on 13th January 2016.

Enter & View report for Abiden Care Residential Home

Enter & View report for Abiden Care. Published on 13th January 2016.

Enter & View report for Peel Gardens (Nursing Home)

Enter & View report for Peel Gardens. Published on 6th January 2016.

Enter & View report for Victoria Care Home

Enter & View report for Victoria Care Home. Published on 21st December 2015.

Enter & View report for Highfield Hall Care Home

Enter & View report for Highfield Hall Care Home. Published on 11th December 2015.

Enter & View report for Hillcroft Nursing Home

Enter & View report for Hillcroft Nursing Home. Published on 11th December 2015.

Enter & View report for Cuerden Grange Residential Home

Enter & View Report for Cuerden Grange Residential Home. Published on 24th November 2015.

This report has been republished following a response from the provider.

Enter & View report for Haslingden Hall and Lodge

Enter & View Report for Haslingden Hall and Lodge in Rossendale. Published on 2nd December 2015.

Enter & View report for St John's Hospice

Enter & View report for St John's Hospice. Published on 20th October 2015.

Enter & View report for Broadfield House Residential Care Home

Enter & View report for Broadfield House
Residential Care Home Published on 4th November 2015.

Enter & View report for Penwortham Grange Residential Care Home

Enter & View report for Penwortham Grange Residential Care Home Published on 5th November 2015.

"Listen to Me." Health and Social Care through the eyes of young people

A Healthwatch Lancashire report summarising the views of young people across Lancashire about
what matters most to them when it comes to their health and social care.

Published 5th October 2017

Your Voice: A&E Departments in Lancashire

Report summarising the findings of Healthwatch Lancashire and Healthwatch Blackpool’s patient
engagement activities across A&E departments across Lancashire.

ME/CFS Report

Report summarising Healthwatch Lancashire’s findings to contribute to a national picture of ME/
CFS patient experience, as well as highlighting local issues for residents of Lancashire. The report is in support of Healthwatch Trafford’s national survey.

Published on 29th June 2017

Access to Mental Health Services

A Healthwatch Lancashire report summarising feedback from people in Lancashire in relation to how they access mental health services and the issues they face.

Published on 28th June 2017

Screening and Immunisation in Lancashire Prisons

Report summarising feedback from inmates in Lancashire
prisons in relation to NHS screening and immunisation services.

Published on 23rd June 2017

Screening and Immunisation in the Traveller Community

Report summarising feedback from the Traveller community in
Lancashire in relation to NHS screening and immunisation services.

Published on 23rd June 2017

Cervical Screening in Lancashire

Report summarising feedback from people in Lancashire in relation to screening and immunisation services.

Published on 23rd June 2017

A Week in the Surgery

Report summarising Healthwatch Lancashire’s observations of staff working in a GP practice.

Published on 22nd June 2017.

Listening to those who are homeless and living in deprivation in Lancashire

Results of a Healthwatch Lancashire community engagement report has been published summarising views of 99 people who are homeless or living in deprivation showing that most people turn to local voluntary organisations and groups as they do not receive support from council and NHS organisations.

Published 22nd December 2016

Access to dental services for care home residents in Lancashire

A report summarising feedback from care home staff regarding
their experiences of accessing dental services for residents.

Published on 4th November 2016.

Sharing your feedback & complaints in Lancashire

Between July and September 2016 Healthwatch Lancashire engaged with residents in Lancashire to gather their views and experiences of sharing feedback or raising complaints to health and social care organisations.

Access to medical records and online services at GP surgeries in Lancashire

17 Healthwatch Lancashire volunteers and members of staff attempted to access their own medical records and access online services at their own local GP and only 3 people were able to access their full records.
Published on 4th August 2016.

Your GP Your Say

Healthwatch
Lancashire engaged with residents in Lancashire
to gather their views and experiences about
access to GP services.

The remit of the survey was to engage with
local residents across Lancashire with a short
survey to find out whether people feel that their
GP practice is convenient and to understand
how people would like to access their GP
appointments.

Published on 21st July 2016

Service users’ experiences of Understanding Autism North West

This report summarises the views of service users that received counselling from Understanding Autism North West, to show their experiences of its accessibility and impact.

Macmillan Cancer Support and Healthwatch Lancashire On Tour Report - Seniors Together In Rossendale

Macmillan Cancer Support has teamed up with Healthwatch Lancashire to deliver a series of interactive events which will give seldom-heard groups the opportunity to discuss their
views on cancer, which is estimated that more than one in three people will develop at some point in their lifetime.

This report collates the findings from the final of three Macmillan Cancer Support and Healthwatch Lancashire events which took place at Futures Park in Rossendale on 21st March with members of the Seniors Together In Rossendale group taking part in the activity.

Macmillan Cancer Support and Healthwatch Lancashire On Tour Report - LGBT

Macmillan Cancer Support has teamed up with Healthwatch Lancashire to deliver a series of interactive events which will give seldom-heard groups the opportunity to discuss their
views on cancer, which is estimated that more than one in three people will develop at some point in their lifetime.

This report collates the findings from the second of three Macmillan Cancer Support and Healthwatch Lancashire events which took place at the Burlington in St Annes on Wednesday 16th March with members of the Fylde Community Lesbian, Gay, Bisexual and Trans Friends Group
taking part in the activity.

Your Care & Getting There Report

Report summarising responses to a survey from people in Lancashire about transport to primary healthcare services.

The report includes a response from Donna Atkinson, the lead of a consortium of community transport providers in Lancashire.

Published in March 2016. Updated on 17th March 2016

Macmillan and Healthwatch On Tour at Preston College

Macmillan Cancer Support has teamed up with Healthwatch Lancashire to deliver a series of interactive events which will give seldom-heard groups the opportunity to discuss their
views on cancer, which is estimated that more than one in three people will develop at some point in their lifetime.

This report collates the findings from the first of three Macmillan Cancer Support and Healthwatch Lancashire events which took place at Preston College on 7th December with young people from Preston College and representatives of Healthwatch Lancashire’s PULSE young people’s group taking part in the activity.

This project is a collaborative project by Macmillan Cancer Support, Healthwatch Lancashire, Healthwatch Blackburn with Darwen and Healthwatch Blackpool with six events planned to take place in Lancashire.

Lifting the Lid report

Healthwatch Lancashire has published a report summarising views gathered from members of the public at an event for people in BME communities organised by Lancashire BME Network, East Lancashire Clinical Commissioning Group and Healthwatch Lancashire.

On 26th November 2015, Healthwatch Lancashire supported Lancashire BME Network and East Lancashire Clinical Commissioning Group to deliver “Lifting the Lid”, a public event which focused on the health and wellbeing issues faced by BME communities in Lancashire.

47 people attended the event which discussed topics including mental health, culture and diversity, genetics and reproductive health within BME communities in Lancashire and lifted the lid for further discussions.

The report summarises opinions from the attendees regarding where they feel more research is needed and what they think are the key issues affecting BME communities in Lancashire.

Your Dentist Your Say Report

In July and August 2015, Healthwatch Lancashire undertook a research study with residents of Lancashire to identify issues relating to access to NHS dental services. NHS England commended the project and are using the information in its commissioning.

Real People of Lancashire Report

The “Real People of Lancashire” research campaign encouraged the residents of Lancashire to have their say on what matters to them when it comes to health and social care by taking part in an interactive activity.

The purpose of the campaign was to identify possible areas to prioritise future projects, research and activities for Healthwatch Lancashire.

NHS 111 Campaign Report

Healthwatch Lancashire has published a report based on the findings of research with residents of Lancashire which shows that 20% of people are not aware of the NHS 111 service.

Love to Give Blood Campaign Summary

Healthwatch Lancashire's Love to Give Blood campaign was focused on identifying the reasons why people do not give blood and what inspires them to donate. The report summarises the findings from the campaign.

Lesbian, Gay, Bisexual & Trans people accessing routine healthcare

This study assessed the barriers which members of the LGBT community in Lancashire experience when accessing routine healthcare. Research conducted by Lancashire LGBT.

Community Engagement Feedback Report for Chorley and South Ribble

Report summarising feedback from people in Chorley and
South Ribble relating to the changes to Chorley and South
Ribble Hospital Emergency Department.

Published 6th October 2016

Community Engagement Feedback Report for July 2016

Report summarising feedback from people in Lancashire in July 2016 relating to hospitals, GPs, pharmacies, dentists, adult social care and other health and social care services.
Published on 1st September 2016.

Community Engagement Feedback Report for June 2016

Report summarising feedback from people in Lancashire in June 2016 relating to hospitals, GPs, pharmacies, dentists, adult social care and other health and social care services.
Published on 8th August 2016.

Community Engagement Feedback Report for May 2016

This report includes feedback Healthwatch Lancashire have received from community engagement activities across the county.

Community Engagement Report April 2016

This report includes feedback Healthwatch Lancashire have received from community engagement activities across the county.

Community Engagement Report March

This report includes feedback Healthwatch Lancashire have received from community engagement activities across the county.

Community Engagement Report November 2015 - February 2016

This report includes feedback Healthwatch Lancashire have received from community engagement activities across the county.