Volunteers ready to participate in ‘Enter and View’ visits

Healthwatch Lancashire’s programme of ‘Enter and View’ visits in health and social care services has received a boost with the support from a team of dedicated volunteers.


Thirteen volunteers have completed training which allows them to participate in Healthwatch Lancashire “Enter and View” visits, with the support of staff, across Lancashire.

Healthwatch Lancashire has already started to deliver a programme of “Enter and View” visits across Lancashire which encourage, support and influence service improvement.

Enter and View is the opportunity for Healthwatch Lancashire’s authorised representatives to go into health and social care facilities to collect views of patients, residents and relatives and observe the nature and quality of services.

Sheralee Turner-Birchall, Volunteers and Project Officer Manager at Healthwatch Lancashire, delivered the training and commented: “Our volunteers make a huge contribution by taking part in Healthwatch Lancashire’s activities and it is important they receive the knowledge and support so that they are able to help us in carrying out our extensive programme of ‘Enter and View’ visits.”

“The support from volunteers will allow us to develop our ‘Enter and View’ visits which are an opportunity to speak to health and social care services to deliver an excellent service for people in Lancashire.”

All Healthwatch Lancashire volunteers undertake relevant training and advanced Disclosure and Barring Service checks.

For information about volunteering for Healthwatch Lancashire and making a difference to the services we all use please click here. 

To find out more about Enter and View and read the latest reports please click here.