The Care Quality Commission has told Chorcare Ltd it must make improvements.

The Care Quality Commission (CQC) has told Chorcare Ltd, in Chorley, it must make improvements.

Inspectors found the home care agency was failing to provide care which was safe, effective, caring, responsive or well led during an announced inspection in January 2015.

A full report of the inspection has been published on CQC’s website which can be found here. 

Under CQC’s new programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, Chorcare Ltd has been rated as Inadequate.

The report identified a number of areas where improvements are required.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“At our recent inspection of Chorcare Ltd we identified a number of concerns and we have told the provider that they must take action to resolve these issues as a priority.”

“We are liaising closely with the Local Authority and NHS Commissioners to safeguard the wellbeing of everyone who uses the service and we continue to monitor this provider very carefully to check that the required improvements are made.

“We are aware that the provider has submitted an application to cancel their registration and this is currently being processed. In the meantime, while the service continues to operate we will monitor the situation closely to ensure that people are safe and receiving care that meets their needs.”