Royal Lancaster Infirmary improves car parking
Healthwatch Lancashire raised public concerns to Royal Lancaster Infirmary regarding car parking, a national issue for hospitals recently, and now changes have been put in place by University Hospitals of Morecambe Bay NHS Foundation Trust.
Royal Lancaster Infirmary have made great improvements to their car parks, effective from the 1st of February 2015. From this date, patients and visitors will be able to pay for parking when leaving the hospital, which aims to be more convenient for patients and visitors than the old pay and display system. This change has been implemented due to complaints stating that parking tickets were running out due to appointments taking longer than expected.
In addition, 70 extra spaces have become available within the hospital car parks due to staff being required to park in designated staff parking spaces rather than the public car park. This change aims to reduce complaints from the public suggesting that the hospital does not have enough parking. University Hospitals of Morecambe Bay NHS Foundation Trust have also announced that card payments will now be accepted when paying for parking.
Healthwatch Lancashire raised a number of concerns to University Hospitals of Morecambe Bay NHS Foundation Trust regarding parking at Royal Lancaster Infirmary, which were received from local residents. These concerns have not only been listened to, but action has been taken which hopefully will take away the unnecessary stress which many visitors and patients to the hospital have been experiencing.
Healthwatch Lancashire encourages members of the public to share their stories and experiences so that these can be raised with those who manage and run services to ensure Lancashire residents get the healthcare they deserve.