“People have a chance to be listened to” say Healthwatch Lancashire volunteers

To celebrate Volunteers Week 2016, Healthwatch Lancashire’s volunteers have been sharing why they enjoy dedicating their time to the organisation. 

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Healthwatch Lancashire has an active group of more than 40 local, experienced and skilled volunteers who help the organisation to be a public voice for health and social care in Lancashire. In the past 12 months, volunteers have helped Healthwatch Lancashire listen to the experiences, views and stories of more than 6,000 people in Lancashire.

The volunteers make a fantastic contribution to listening to people across the county about their views on how health and social care services are delivered and their experiences of using them by undertaking a range of activities from speaking to people in their GPs to visiting community groups.


Here is what volunteers said when they were asked why they enjoy volunteering for Healthwatch Lancashire:  


“It is a professional organisation, well run, where my input is valued. I’ve been made to feel very welcome and a real part of the team. It is good that I can choose which activities to take part in so I can fit it around what else I am doing. Thank you to Healthwatch Lancashire.”

“I work with a great team of both paid staff and volunteers. Everyone is very friendly and approachable. I have visited some very interesting health and social care establishments. I love meeting some of the service users, it reminds you of the importance of listening to those who use services.”

“I get a chance to pass on the patients’ views in a structured way and I feel people have a chance to be listened to.”

“The engagement activities are varied and worthwhile. I make a flexible commitment doing as much or as little as I want and always feel my time volunteering is appreciated by Healthwatch Lancashire.”

“I feel I am contributing to the ‘larger picture’ and are helping make improvements to services. I am supported throughout by Healthwatch Lancashire and my opinions are valued.”

Over 21 million people volunteer in the UK at least once a year and this contributes an estimated £23.9bn to the UK economy. Behind these big numbers is a big contribution.

These 21 million people, including Healthwatch Lancashire’s 42 volunteers, are a shining example of how we can all make a big difference to individuals and communities every day from improving the environment we live in, spending time with those who may otherwise be lonely and contributing to a range of other essential services and support. We believe such a big contribution is worth a big celebration.  



Healthwatch Lancashire is looking for more volunteers who are willing to listen to people’s views about health and social care in Lancashire. If you are interested in supporting our engagement activities in locations such as hospitals, GP practices and community venues please get in touch by calling 01524 239100 or email  

Volunteers receive training, extensive support and expenses for any activities that they carry out.