Patient Engagement Day Report published for Airedale General Hospital
Healthwatch Lancashire has published a ‘Patient Engagement Day’ report, which captures the experiences of patients, relatives and carers at Airedale General Hospital.
6 Healthwatch Lancashire volunteers and staff took part in the event with 99 people taking the opportunity to share their views. The report includes a response from Airedale NHS Foundation Trust, with actions taking place to improve their patients’ experience.
Sheralee Turner-Birchall, Chief Officer at Healthwatch Lancashire, said “Patient and relatives input into the way services run can be invaluable as they have an experience that staff can’t access. Sometimes seeing services from their point of view opens up real opportunities for improvement that may not have already been considered.”
“Healthwatch Lancashire would like to thank Airedale NHS Foundation Trust for their responses to the reports and the actions put in place as a result of our findings.”