Healthwatch Lancashire take part in mock CQC inspections

Healthwatch Lancashire is working in partnership with University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) by participating in mock Care Quality Commission (CQC) inspections this week to ensure that improvements which were put into place following the publication of a CQC inspection report in the summer have shown results.

Healthwatch Lancashire take part in mock CQC inspection

A member of the Healthwatch Lancashire team is taking part in mock inspections on Monday 2nd February at Royal Lancaster Infirmary and at Furness General Hospital on Thursday 5th February, along with governors, non-executive directors, senior managers and directors, to ensure services are up to scratch.

Gill Brown, Healthwatch Lancashire Chief Executive, said: “Taking part in the mock inspections at Royal Lancaster Infirmary demonstrates our role to work in partnership with health and social care services to ensure the patient voice has been heard and acted upon by those who manage, run and regulate services in Lancashire.”

Sue Smith, Executive Chief Nurse, UHMBT, said in December: “By conducting these visits we can provide reassurance that the standards the CQC expect are implemented on wards throughout our hospitals.

“The mock inspection process aims to provide evidence of areas of excellent practice and to identify areas where there is further work to be undertaken. It is important that good practice is recognised and shared. It is also important that where there is room for improvement, that our front line teams are supported to achieve this.”

Pictured right: Healthwatch Lancashire Volunteer Co-ordinator, Sheralee Turner-Birchall (right), taking part in the mock inspection in December with Sue Smith, Executive Chief Nurse, UHMBT.