Making your voice count
The Healthwatch network exists to make health and social care services work for the people who use them. Healthwatch England hear fantastic examples from local Healthwatch every week about the great work they are doing to ensure that people’s views are heard.
Each year Healthwatch England take the opportunity to celebrate particularly special examples of where local Healthwatch have gone above and beyond to ensure that local people receive the health and care that they need and deserve. The Healthwatch Network Awards are a great opportunity to highlight the work of the network, and to celebrate collective achievements to ensure that people are at the heart of decisions about future services.
Take a read through Healthwatch England’s new publication ‘Making your voices count’ to see this year’s winners and also those who were highly commended for each award.
Healthwatch Lancashire was highly commended in the report for visiting 29 care homes to hear what people had to say about the care they were receiving. Our findings have led to huge improvements in care homes, particularly around the sharing of good practice. CQC inspectors have praised us for helping to make local people’s voices heard. By working collaboratively we have have improved services, shared intelligence and built stronger working relationships for the future.