Macmillan show an excellent example of listening to patient stories
Parliamentarians met with patients and staff to hear their stories of cancer care first hand this week. A report by Macmillan has been released which emphasises the importance of putting people at the heart of cancer care, by listening to cancer patients and staff experiences.
This report by Macmillan presents stories from 10 patients about a range of their experiences of relational care at different points of their cancer journey.
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Healthwatch Lancashire has the role to listen and the power to significantly influence change within the health and social care system.
Healthwatch Lancashire gives children, young people and adults a powerful voice – making sure their views and experiences are heard by those who run, plan and regulate health and social care services in Lancashire.