Healthwatch Lancashire volunteers are ready to support PLACE assessments in Lancashire’s hospitals

Healthwatch Lancashire volunteers and staff are ready and raring to go when it comes to supporting the annual environmental assessments in Lancashire’s hospitals. Healthwatch Lancashire Representatives 2

“Good environments matter and every NHS patient should be cared for with compassion and dignity in a clean, safe environment” – that is according to the Health and Social Care Information Centre (HSCIC) who oversee the Patient-led Assessments of the Care Environment (PLACE) which are undertaken by hospitals annually.

The assessments look at the environment from the perspective of patients – which is where Healthwatch Lancashire volunteers come in, taking part to represent the people of Lancashire.

Healthwatch volunteers and staff will be taking part in PLACE assessments across the county over the coming weeks as part of teams to assess how the environment supports patient’s privacy, dignity, wellbeing, dementia and disability. The assessments also look at the building condition and maintenance and food. It focuses entirely on the care environment and does not cover clinical care provision or how well staff are doing their job.

In 2015, Healthwatch Lancashire volunteers made a significant contribution across Lancashire by supporting ten trusts and independent organisations in their annual PLACE assessments. Healthwatch Lancashire representatives took part in a total of 38 days of Patient-led Assessments of the Care Environment.

Sheralee Turner-Birchall, Senior Manager at Healthwatch Lancashire, said “Healthwatch Lancashire’s dedicated volunteers make a valuable contribution to supporting people in Lancashire when it comes to health and social care and PLACE assessments are an excellent example of that.”

“The time our volunteers were able to commit to supporting PLACE assessments in Lancashire last year was remarkable and we intend to provide the same support again this year.”

Healthwatch Lancashire is currently looking for more people who are willing to volunteer to listen to people’s views about health and social care in Lancashire. If you are interested in supporting Healthwatch Lancashire’s engagement activities in locations such as hospitals, GP practices and community venues then please click here or call Natalie Cotterell on 01524 239100.