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Healthwatch Lancashire volunteers and staff set to undertake PLACE training

PLACE (Patient-led assessments of the care environment) is an annual snapshot that gives hospitals a clear picture of how their environment is seen by those using it, and how they can improve it.

Throughout February, annual PLACE assessments will be conducted across all trusts and hospitals in Lancashire with help from staff and volunteers from Healthwatch Lancashire.

Healthwatch Lancashire volunteers and staff members will be attending a PLACE training session this month, delivered by Graham Jacob from Health and Social Care Information Centre (HSCIC) and Andrea Brown from Lancashire Care Foundation Trust.