Healthwatch Lancashire Chief Executive takes part in mock CQC inspection

Healthwatch Lancashire is working in partnership with University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) by participating in mock Care Quality Commission (CQC) inspections.

Chief Executive, Gill Brown, took part in a mock CQC inspection at Royal Lancaster Infirmary this week along with governors, non-executive directors, senior managers and directors, to ensure services are up to scratch.

The group of “inspectors” were given a briefing to ensure they knew what CQC inspectors were looking for to ensure that the highest standards of quality care was being given to patients across all the wards and areas inspected.

Gill Brown, Healthwatch Lancashire Chief Executive, said: “Taking part in the mock inspections at Royal Lancaster Infirmary demonstrates our role to work in partnership with health and social care services to ensure the patient voice has been heard and acted upon by those who manage, run and regulate services in Lancashire.”

Sue Smith, Executive Chief Nurse, UHMBT, said: “By conducting these visits we can provide reassurance that the standards the CQC expect are implemented on wards throughout our hospitals.

“The mock inspection process aims to provide evidence of areas of excellent practice and to identify areas where there is further work to be undertaken. It is important that good practice is recognised and shared. It is also important that where there is room for improvement, that our front line teams are supported to achieve this.”