Healthwatch Lancashire celebrates volunteers

As part of Volunteer Week, Healthwatch Lancashire is celebrating the remarkable contribution volunteers have made to the organisation over the past year.

Healthwatch Lancashire’s active group of volunteers are local people, who help to enable the people of Lancashire to influence change and improve the quality of health and social care services. There is currently a team of 29 members of the public from across Lancashire with a breadth of knowledge and skills who give up their time to volunteer for Healthwatch Lancashire.

Over the past year these volunteers have taken part in a range of activities from community engagement work and mystery shopping, to attending conferences and distributing promotional materials. Other activities have included participating in campaigns and collecting patient experiences, attending volunteer events and locality meetings, taking part in consultations and undertaking mock CQC and PLACE assessments.

Healthwatch Lancashire has provided volunteers with training and development activities to provide additional skills and to ensure they are fully prepared. In the past year, volunteers have taken part in training sessions for Equality and Diversity, Safeguarding, Dementia Friends, PLACE and Mystery Shopping.


Sheralee Turner-Birchall, Volunteer and Project Officer Manager, said “Volunteers are the eyes and ears of Healthwatch Lancashire and dedicate their spare time to representing the residents of Lancashire.”

“Volunteer week is a great opportunity for Healthwatch Lancashire to thank all of our volunteers and celebrate their role in helping us to reach out to the people of Lancashire”.

Additionally, Healthwatch Lancashire has a dedicated board of non-executive directors who volunteer to ensure that the organisation is fulfilling its legal and statutory obligations. The Lancashire Children and Young People’s Wellbeing Board, PULSE, has also recently become part of Healthwatch Lancashire, which includes young volunteers from across Lancashire.


If you are interested in finding out more please call 0300 3038811 or email

Please click here to go to our volunteer page.